Return Period

We offer a 7 business day return window from the date of delivery. In case of a wrong product or a product with a manufacturing defect, you may request a return or exchange within this period.

Product Eligibility for Return

• Bras: Eligible for returns if unused, unwashed, and in original packaging with all tags intact.
• Panties: Not eligible for return due to hygiene reasons.
• Products with damages, stains, or missing tags caused by the customer will not be accepted.

Hygiene and Safety Measures

As a brand that sells intimate wear, hygiene is our top priority. Please ensure that products are clean, unused, and with no signs of wear.

How to Initiate a Return

1. Log into your Dazzle account on our website.
2. Go to Return & Exchange.
3. Provide a reason for the return and confirm the request.
4. Pack the product securely with the original invoice inside and ship it to:

Important Guidelines

• Original invoice must be included in the return package.
• Products purchased from third-party retailers or other online platforms are not eligible for return through the Dazzle website.
• Return Shipping Charges: Customers are responsible for the shipping cost of returns.
• In case of COD exchanges, customers should ship product(s) to the address provided at their own expense.
• If your order's purchase cost is below INR 499, the shipping cost of INR 49 will be deducted from the refund.

Inspection and Refund

Refunds will be processed within 7–10 business days after the product passes quality inspection at our warehouse and will be made to the original payment method. Shipping and COD charges charged while placing the order will be deducted from the refund amount.

Customer Support

If you receive a damaged or incorrect product, please report it within 24 hours of delivery via our website's Contact Us section.